Job Details

Logistics Coordinator (Asst. Mgr)

  • Santa Fe Springs, CA
  • 2022-03-08 19:33:21

Pay: $21+/hr
Work Location: Santa Fe Springs, CA 90670
Contract: 1 yr
Work Hours: 9-6

• Track and resolve shipping, warehouse, and carrier shipping errors, as well as assist with damaged product claims by providing necessary documents
• Work closely with 3PLs to aid in daily operations
• Proven experience communicating with external clients to replay difficult messaging around delayed shipments
• Prepare daily and weekly reports and execute KPI calls with 3PLs
• Prepare daily and weekly reporting to track on-time delivery performance by carrier
• Work with 3PLs to provide corrective actions to improve on-time delivery performance
• Prepare and update Standard Operating Procedures for documenting department activities
• Analyze large datasets and organize historical data to communicate trends and focus for improvement
• Work extended hours on last day of month and when necessary during peak shipping seasons
• Work closely with the Supply Chain Planning teams and Logistics colleagues both inside and outside the company in order to assure the most efficient delivery of products to customers, as well as 3PLs and vendors
• All other duties as assigned

• Bachelors or equivalent degree or experience
• Ability to read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents
• Experience with Excel functions (VLookup, Pivot tables, etc.)
• Experience with WMS and TMS
• Ability to solve problems in a fast-paced environment
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
• General knowledge of logistics operations related to employee’s specific area of work, and some knowledge of overall logistics operations
• Experience with SAP and JDA software platforms a plus
• Ability to identify standard problems within the delivery cycle and makes recommendations to change either delivery methods or dates, and authorize standard returns and claims to ensure customer satisfaction
• Strong analytical skills for planning costs per unit, travel costs, etc.
• Excellent written and verbal communication skills