Contract Period : 1 yr + extension
Work Address : Santa Fe Springs, CA, 90670
Work Hours: 8:30~17:30
Pay: $26-28
Job Function/Description:
• Receive shipping documents (B/L, Arrival Notice, ISF info, etc) and review they are accurate.
• Monitor in-transit status for import ocean cargo.
• Check cargo arrival status at U.S sea port.
• Prepare D/O for drayage shipments & send the order to trucker.
• Take care of drayage from sea port with trucker.
• Communicate with warehouse to manage cargo receiving.
• Plan/manage warehouse’s space through assigned warehouses.
• Monitor cargo handling in warehouse to ensure everything is properly on the course.
• Troubleshoot all issues from cargo pick up from seal port to ship out from warehouse.
• Manage inventory of warehouse with daily report, or regular physical inventory audit.
• Monitor cargo status and report any damage cases in transit or at warehouse to customer.
• Cooperate outbound team to manage inventory correctly.
• Receive spot quotation from service providers & propose AT to customer.
• Daily liaison with customer, carriers, internal staff.
• Maintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.
• Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
• Recommend changes in current processes when needed.
• Reporting as needed (service failure report, claim/damage report, others).
• Accurate data entry into in-house system (Cello) and other systems as needed.
• Handle settlement for AR/AP through in-house system (Cello).
• Provide satisfactory service to customer in day to day logistics operations.
Qualifications:
• Bachelor’s Degree Required
• 5+ years of experience in Logistics Required
• Remote role that may require onsite at customer site in the future
• Outlook, Microsoft Office application such as Excel/Power point/Word
• Excellent written and oral skills (English)
• Able to engage and work directly with customers
• Problem solver mindset
• Self-motivated
• Organized
• Handle high pressure and fast pace operations as needed
• Strong work ethic
• Open to learning other modes of transportation as needed
• Bilingual (Korean) required